The Company Balco Development (hereinafter referred to as the “Company” or “we”) tries to offer you an experience that meets your needs (the needs of our visitors), by using responsibly the information collected through our website. We are committed to respect your privacy and comply with applicable laws on data protection and privacy.
Processing of your personal data is governed by these terms, by the relevant provisions of existing legal framework on data protection, including the General Data Protection Regulation (2016/679) and the relevant decisions, guidelines and regulation issued by the competent Data Protection Authority of each country.
This Privacy Policy (the “Policy”) forms an integral part and is incorporated into the Terms of Use of our Website and may be subject to modifications. We advise you to regularly check our Data Protection Policy in order to remain informed and updated on any amendments. By visiting and navigating our Website you agree to this Data Protection Policy as in force at the time. When substantial amendments are made, we will ensure that a relevant notice is posted for visitors of our Website.
This Policy explains how we collect, process and/or use information that we receive via our websites, emails received or processed via websites, events, etc and we send, (collectively, the “Website”) that link to this Policy, as amended from time to time. This Policy also describes how we collect, process, use and share the personal information you provide us with. It also describes your choices regarding use, access, transfer, correction and deletion of your personal information.
1. Information we collect
We collect information in order for us to best provide our services to you, to contact you and handle your requests, and to enable you to send info with safety, it is essential that we are able to collect and use the information as described in this Policy.
1.1 Information You Give Us
When you give us your information by posting it in specific fields or forms on our company’s website within the framework of the above-mentioned actions, we collect and maintain your data solely for the purposes listed below. In this context, we collect the data you provide yourself, such as name, surname, phone, email, address (country, city, Postal Code), company and position.
1.2 Information We Collect Automatically
The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect may also include usage information and statistics about your interaction with the Website. That information may include the URLs of our web pages that you visited, URLs of referring, landing and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.
This information is collected by using Cookies & other similar Tracking Technologies.
- Why we collect your information
We process your data exclusively for the below purposes:
| Purpose | Explanation |
| Communication in the context of services provision | When you contact us through our Website, you must provide us with your personal data. We collect your data in order to offer you the services you request, to ensure that we meet your needs when you use our services and to contact you on issues related to the provision of our services. |
| Improvement of services | We maintain your data and the history of usage of our services to produce statistics that allow us to better assess the visits and navigation thus improving its content and structure. |
With respect to the use of Data collected through Cookies, please note:
We use cookies to give you the best browsing experience possible. Certain cookies are technically necessary in order for the Website to operate properly. Other cookies are used to perform functions like obtaining statistics (i.e. how many site visitors view certain pages on our Website) store email when you visit the site again and facilitating your interaction with social networks.
We and/or third parties providing services on behalf of us classify cookies in the following categories. You can opt-out of each cookie category (except strictly necessary cookies) at any time.
Strictly Necessary Cookies
These cookies are absolutely necessary in order to provide you the requested services through the Website. These are essential to enable you to visit our Website and use its features properly. Basic functions such as the following rely on these key cookies:
- staying logged into our Website;
- remembering any personal information you insert at the Website to contact us through our site, to access marketing material and to subscribe in newsletters.
- in general, providing services and information to you upon your request.
Performance Cookies
These cookies collect information on how users use the Website, in order to enable us to update and improve our Website and visitor experience. These cookies do not collect information that identifies a visitor. Such cookies collect information, in respect of:
- pages that users visit more often;
- links that users have followed;
- error messages that users may receive while browsing the Website, etc.
Functionality Cookies
These cookies enable us to personalise our content for you and remember your preferences (for example, your choice of language or region). If you choose to delete/disable these functionality cookies, any preferences/settings you selected will not be retained for subsequent visits to our Website.
Marketing Cookies
In order to provide more interesting content to you and help you interact with our social media accounts, the Website may incorporate third-party content, marketing cookies and services (e.g. “tags” of Facebook, Twitter, LinkedIn, YouTube, etc.), or links to third party websites. Marketing cookies (and the data they collect) may be set, to allow our partners to personalise ads that we sponsor on websites like internet search engines, blogs, magazine websites and online communities. By allowing such third-party marketing cookies, you are subject to the cookies policy of those third parties. In such a case, you proceed on your own responsibility and we bear no responsibility whatsoever in respect of any issue arising out of the storage of cookies on your device by any such third party websites.
Learn how our partners collect and use data:
Google: Advertising Policy: Personalised advertising
Facebook: Cookies & Other storage technologies
You can change your choice at any time.
How to control cookies
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. You have the options to enable or disable the storage of cookies on your device by changing the settings of your browser at any time. You can also set your browser to inform you before a cookie is stored on your device or follow your browser’s instructions to delete cookies already stored. If you use various devices, you have to adjust your preferred browser settings in respect to cookies at each one of your devices.
If you choose to disable all cookies, you may not be able to fully experience the interactive features of our Website or receive our services via our Website.
To manage cookies via your browser, click the following links to be directed to your browser’s instructions:
You can learn more about cookies and the following third-party websites:
- AllAboutCookies: http://www.allaboutcookies.org/
- Cookiepedia: http://cookiepedia.co.uk/
- Recipients of your data
Access to your data may only be provided to our duly authorised employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data although the majority of data is processed by us. Your data may be transmitted to other entities inside Balco Development, when necessary for the purposes of the specific processing.
- Duration of processing
Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. We will retain your data for the period required to respond to your contact request and for five (5) years after completing processing and archiving of your request.
- Your rights
Our company ensures your rights with respect to processing of personal data and ensures that you may exercise them.
You have the right to request:
8.1 Access to your personal data and information on which data do we process, the purposes of processing, the recipients and the duration of processing.
8.2 Rectification of your personal data if it is inaccurate or incomplete.
8.3 Deletion of your personal data, unless their processing is necessary for the exercise of the legal rights public interest reasons or for defending our legal rights before judicial or other Authorities.
8.4 Restriction of processing of your personal data only for specific purposes.
8.5 Ask for the portability of your data, that is to receive the data you have provided in a structured, commonly used format, or ask to send it to a third party designated by you.
8.5 To withdraw at any time your consent to the processing of your personal data, when processing is based on consent.
If you have any request or question regarding this policy, you may email us or send us a written request, using our contact details set out below. If you wish to exercise any of the above rights, we advise you to ask for our “Data Subject Request Form” and submit it to the following contact details:
Balco Development
email: balcodevel@gmail.com
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If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the competent Data Protection Authority of each country.
Especially, in Greece, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).